Onlineramquino - Startup Fundraising Platform

Introduction and Overview

At Onlineramquino, we understand that your privacy is fundamental to building trust in our fundraising platform for startups. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our services at onlineramquino.com. We're committed to being transparent about our data practices and giving you control over your information.

This policy applies to all users of our platform, including startup founders seeking funding, investors, and visitors to our website. By using Onlineramquino's services, you agree to the collection and use of information as described in this policy. We encourage you to read this document carefully and contact us if you have any questions.

We are committed to protecting your privacy and will never sell your personal information to third parties for marketing purposes.

Information We Collect

Personal Information You Provide

When you create an account with Onlineramquino, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, company information, and professional background. For startup founders, we also collect detailed information about your business, including financial projections, business plans, and funding requirements.

Account registration details (name, email, password)
Professional profile information and experience
Business documentation and financial information
Communication preferences and settings
Payment information for premium services

Automatically Collected Information

We automatically collect certain information when you use our platform. This includes technical data such as your IP address, browser type, device information, and usage patterns. We use this information to improve our services, ensure security, and provide you with a better user experience.

Data Type	Purpose	Retention Period
Login Activity	Security and fraud prevention	2 years
Usage Analytics	Platform improvement	1 year
Communication Logs	Support and compliance	5 years

How We Use Your Information

We use your personal information to provide and improve our fundraising platform services. This includes matching startups with potential investors, facilitating communication between parties, and providing educational resources through our learning programs and webinars. We also use your information to ensure the security and integrity of our platform.

Primary Uses

Facilitating connections between startups and investors
Providing personalized platform experiences and recommendations
Processing transactions and managing your account
Sending important updates about your account and our services
Ensuring platform security and preventing fraudulent activity
Improving our services based on usage patterns and feedback

Communication and Marketing

With your consent, we may send you marketing communications about new features, upcoming webinars, and relevant industry insights. You can opt out of these communications at any time by adjusting your preferences in your account settings or clicking the unsubscribe link in our emails.

Information Sharing and Disclosure

We carefully control how your information is shared to protect your privacy while enabling the core functionality of our fundraising platform. We do not sell your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances as outlined below.

Permitted Sharing

We may share your information with other users of our platform when you explicitly choose to do so, such as when you submit your startup profile to potential investors or when investors express interest in your company. We also share information with trusted service providers who help us operate our platform, always under strict confidentiality agreements.

With investors when you choose to share your startup information
With service providers who support our platform operations
When required by law or to protect our legal rights
In connection with a business transaction (merger, acquisition, etc.)

Your Privacy Rights

You have significant control over your personal information and how it's used on our platform. We respect your privacy rights and provide you with tools to manage your data effectively. Below are the specific rights you have regarding your personal information.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this information in a readable format within 30 days of your request.

Correct Information

If you find any inaccuracies in your personal information, you can update it directly through your account settings or request corrections from our support team.

Delete Your Data

You can request deletion of your personal information, subject to certain legal and operational requirements. We'll process deletion requests within 30 days.

Data Portability

You can request your data in a machine-readable format to transfer to another service provider, where technically feasible.

How to Exercise Your Rights

To exercise any of these rights, please contact our privacy team at info@onlineramquino.com or use the contact information provided at the end of this policy. We'll verify your identity and process your request promptly. Some requests may require additional verification for security purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure data storage, regular security audits, and employee training on data protection protocols.

Technical Safeguards

End-to-end encryption for sensitive data transmission
Regular security assessments and penetration testing
Multi-factor authentication for account access
Secure data centers with physical access controls
Regular software updates and security patches

Organizational Measures

Our team receives regular training on privacy and security best practices. We maintain strict access controls, ensuring that only authorized personnel can access personal information, and only when necessary for their job functions. We also have incident response procedures in place to address any potential security breaches promptly.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods vary depending on the type of information and our legal obligations. We regularly review and delete information that is no longer needed.

Retention Periods

Account information is retained for the duration of your active account plus an additional period as required by law. Business documents and financial information may be retained longer for regulatory compliance purposes. Communication logs and support tickets are typically retained for up to five years for quality assurance and legal compliance.

Deletion Procedures

When you close your account or request deletion of your information, we initiate our deletion procedures. Some information may be retained in backup systems for a limited period for disaster recovery purposes. We ensure that any retained information is properly secured and eventually deleted according to our data retention schedule.

International Data Transfers

As a Canadian company, we primarily process and store your information within Canada. However, some of our service providers may be located in other countries, including the United States. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Transfer Safeguards

We use standard contractual clauses and other approved mechanisms to ensure your information receives adequate protection when transferred internationally. We regularly review our international transfer practices to ensure compliance with applicable privacy laws and regulations.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification if you have an account with us.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The date of the last update is shown at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Privacy Policy